Wednesday, September 12, 2012

What is TEM?


What is TEM?

TEM stands for Telecom expense management.

Essentially, it means managing your wireless, voice, and data environment with the goals of reducing risk and cost. This is a process you can do yourself, via a web-based softwares or you can partner with a Third Party firms to do one or all the below services on your behalf. Whoever does it, it includes building an accurate real time inventory, gathering all of your telecom bills and looking for overcharges through a telecom audit, searching for contract violations, optimizing your environment to save money, and negotiating directly with vendors to get a better deal.

Services often included in telecom expense management are:

  • Wireless Management
  • Wireline Management
  • Order Management
  • Inventory Management
  • Invoice Processing
  • Invoice Audits
  • Refunds & Recovery
  • Contract Negotiations & RFPs
  • Telecom Expense Forecasting / Budgeting
  • Cost Allocations
  • Physical Site Audits & Service Evaluations
  • Real Time Telecom Expense Management

TEM in USA & UK

TEM has a very established Markets when it comes to USA & UK, most of Major Players in Global TEM industry Either have Origin & also Operate from USA / UK or they Operate from USA / UK but have back end Opperations Offsoured to countries like India, China, Philippines etc. with more then 400 small and large TEM service providers USA Leads the way.


TEM in India

TEM in India..........

Great Scope with arguably worlds biggest Telecom Market but a Place where concept of TEM is only known to a few.
There are only a few service providers in India who offers this services all or partially because of lack of awareness regarding this Industry.

As Per Voice and Data......."Source: http://voicendata.ciol.com/content/stats/112081701.asp"

In June'2012, GSM Connections in only 4 Metro's accounted to 76,927,359 !!!




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